Frequently Asked Questions

Everything you need to know about shopping with Global Store.

What is your international shipping policy?

Global Store ships to over 150 countries. Standard international shipping typically takes 7-14 business days, while express options are available at checkout for faster delivery.

How do I return an item that doesn't fit?

We offer a 30-day return policy on all unworn items with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label.

How can I ensure I select the correct size?

Each product page features a detailed size guide with specific measurements in both inches and centimeters. We recommend comparing these to your own body measurements for the best fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.

How do I track my order once it has shipped?

Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.

Are your clothing materials sustainably sourced?

Global Store is committed to ethical fashion. Over 60% of our current collection is made from organic cotton, recycled polyester, or sustainable Tencel fibers.